Terms & Conditions

By accessing our services, website, or communicating with our team, you agree to the following Terms & Conditions. Please read them carefully, as they outline the responsibilities, expectations, and limitations that guide our business relationship.

Sprinted Cargo is a family‑ and faith‑based logistics company dedicated to handling every shipment with integrity, care, and professionalism. While we treat your cargo as if it were our own, all services are subject to the terms outlined below.

Sprinted Cargo provides:

• Expedited freight and same‑day shipping

• Time‑critical and urgent shipments

• Next day delivery

• Local and regional transportation services

Service availability may vary based on location, scheduling, and operational capacity.

Customers are responsible for ensuring:

• Cargo is properly packaged, labeled, and safe for transport

• Accurate pickup and delivery information is provided 

• BOL information must be accurate and complete including contact #'s and PU/Del information, crucial to avoid delays. 

• Any special handling instructions are communicated in advance

Sprinted Cargo reserves the right to refuse shipments that are unsafe, illegal, improperly packaged, or violate transportation regulations.

We strive to meet all agreed‑upon delivery windows, especially for urgent shipments. However, delivery times may be affected by factors outside our control, including:

• Traffic conditions

• Weather

• Road closures

• Mechanical issues

• Acts of God

Sprinted Cargo is not liable for delays caused by circumstances beyond our reasonable control.

While we take great pride in caring for your cargo, Sprinted Cargo’s liability is limited to the terms agreed upon at the time of booking. We are not responsible for:

• Pre‑existing damage

• Improper packaging

• Losses due to delays

• Indirect, incidental, or consequential damages

Additional insurance coverage may be available upon request.

Payment is due according to the rate and terms provided at the time of service confirmation. Sprinted Cargo reserves the right to:

• Require deposits for certain shipments

• Charge additional fees for wait time, after‑hours service, or special handling

• Withhold delivery if payment terms are not met

Cancellations or changes must be communicated as soon as possible.

Fees may apply for:

• Last‑minute cancellations

• Significant route changes

• Additional stops or services requested after dispatch

• Detention and hold over fees

• TONU fees (Truck Ordered Not Used) 

We expect respectful and professional communication at all times.

Sprinted Cargo reserves the right to refuse service to anyone engaging in abusive, unsafe, or unlawful behavior.

Any personal or business information shared with Sprinted Cargo is used solely for service fulfillment and communication.

We do not sell or share customer information with third parties except as required by law.

These Terms & Conditions are governed by the laws of the State of California.

Any disputes will be handled in accordance with California state regulations.

Sprinted Cargo may update these Terms & Conditions at any time.

Continued use of our services constitutes acceptance of any revised terms.